Privacy Policy

of go-sofia.com

1. Data Controller

This website is operated by a natural person (hereinafter referred to as the "Controller"). For inquiries regarding the processing of personal data: office@go-sofia.com

2. What Data We Collect

When using the website, we may collect the following personal data:

  • Email address (required for registration)
  • Phone number (optional)

The website:

  • Does NOT collect real names
  • Does NOT store usage history
  • Does NOT collect IP addresses for identification
  • Does NOT perform profiling
3. Purpose of Data Processing

We collect and use personal data for the following purposes:

  • Creating and managing user accounts
  • Providing platform functionalities (saving liked events)
  • Providing personalized event recommendations
  • Sending system emails (e.g. registration, password reset)
  • Sending information about new events (only with user consent)
4. Legal Basis

Personal data is processed on the following legal grounds:

  • Performance of a contract – for account creation and maintenance
  • Consent – for future marketing communications
  • Legitimate interest – for improving the service and recommendations
5. Data Retention

Personal data is stored:

  • For as long as the user account exists
  • Until it is explicitly deleted by the user

Users have the ability at any time to:

  • download their data
  • delete their account (and all associated data)
6. Data Sharing with Third Parties

Personal data may be processed by:

  • Hosting provider (Microsoft Azure – within the EU)
  • Email delivery service (for system messages only)

Data is NOT sold and is NOT shared with third parties for marketing purposes.

7. Cookies and Analytics

The website may use cookies for:

  • proper functioning of the platform
  • usage analysis (e.g. Google Analytics)

When analytical tools are used, they will be configured in accordance with applicable data protection requirements.

8. User Rights

Under GDPR, you have the right to:

  • access your data
  • correct inaccurate data
  • delete your data ("right to be forgotten")
  • restrict processing
  • object to processing
  • receive a copy of your data

You can exercise these rights through your account settings or by contacting the Controller.

9. Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

10. Changes to This Policy

This policy may be updated from time to time. We recommend reviewing it periodically.

11. Contact

If you have any questions regarding this policy: office@go-sofia.com